Starphysique Privacy Policy

Protecting your privacy is extremely important to Starphysique. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Starphysique Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information
 Starphysique collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you would like to hear about. This may occasionally include information from other fitness-related companies about products and services that can add value to your Starphysique products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.

How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar, or participate in an online survey. In addition, sign up for Starphysique services, or ask to be included in an email mailing list. We collect and store the information you provide on a secure database.

To save you time and make our web services even easier to use, some areas of the Starphysique website allow you to create a " Starphysique User ID" using your personal information. Here's how it works: Fill out a brief profile, may include your name, phone number, and email address” then choose a password for security. The system saves your information and assigns you a personal Starphysique User ID. Next time you order something from the Starphysique Store, you can simply enter your email address and password and the system will automatically look up the information it needs. Note, we do not store any credit card information. That information will have to be reentered each time you return to the Starphysique Store.

When we disclose personal information
Starphysique works with other companies that help us provide Starphysique products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Starphysique’s policies.
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

Our Company-Wide Commitment to Privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Starphysique employee. Starphysique does not knowingly solicit personal information from children or send them requests for personal information. Starphysique's website may contain links to other sites. Starphysique does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner. The Starphysique Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Last updated February 1, 2012 © 2011 Starphysique, All rights reserved.